Return and exchange policy

1. Introduction

At NANIS HEMP DESIGN, our commitment is your satisfaction with our products. If you're not completely satisfied with your purchase, we're here to help.

2. Changes

Exchanges can be made within 30 days of the purchase date.
The item must be unused, in the same condition as received, and in its original packaging.
To make an exchange, you must present a receipt or proof of purchase.

3. Returns

You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, the item must be unused and in the same condition as it was delivered.
The item must be in its original packaging and you must have a receipt or proof of purchase.

4. Refunds

Once we receive your item, we'll inspect it and notify you that we've received your return.
If your return is approved, we'll initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain number of days, depending on your card issuer's policies.

5. Shipments

You will be responsible for paying your own shipping costs for returning your item.
Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you have any questions about how to make an exchange or return, please contact us at nanishempdesign@gmail.com .